Getting past no : negotiating your way from confrontation to cooperation / William Ury.
1993
158.5 U83g
Available at 3rd Floor
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Title
Getting past no : negotiating your way from confrontation to cooperation / William Ury.
Author
Edition
Rev. ed.
ISBN
0553371312 (pbk.) :
Imprint
New York : Bantam Books, 1993.
Language
English
Description
xv, 189 p. : ill. ; 21 cm.
Call Number
158.5 U83g
System Control No.
(OCoLC)27263344
Bibliography, etc. Note
Includes bibliographical references.
Formatted Contents Note
Getting ready : Overview: breaking through barriers to cooperation ; Prologue: prepare, prepare, prepare
Using the breakthrough strategy : Don't react: Go to the balcony ; Don't argue: Step to their side ; Don't reject: Reframe ; Don't push: Build them a golden bridge ; Don't escalate: Use power to educate
Turning adversaries into partners
Appendix : Preparation worksheet.
Using the breakthrough strategy : Don't react: Go to the balcony ; Don't argue: Step to their side ; Don't reject: Reframe ; Don't push: Build them a golden bridge ; Don't escalate: Use power to educate
Turning adversaries into partners
Appendix : Preparation worksheet.
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