Mediation research : the process and effectiveness of third-party intervention / Kenneth Kressel, Dean G. Pruitt, and associates.

Introduction : an overview of mediation research / Dean G. Pruitt, Kenneth Kressel
Divorce mediation : reflections on a decade of research / Jessica Pearson, Nancy Thoennes
Mediation in interpersonal disputes : effectiveness and limitations / Janice A. Roehl, Royer F. Cook
Mediation in small claims court : consensual processes and outcomes / Craig A. McEwen, Richard J. Maiman
Mediation in nonindustrial societies / Sally Engle Merry
Labor mediators, managers, and ombudsmen : roles mediators play in different contexts / Deborah M. Kolb
Mediation in international conflicts / Saadia Touval, I. William Zartman
Can negotiation be institutionalized or mandated? : lessons from public policy and regulatory conflicts / Jonathan Brock, Gerald W. Cormick.

Informal thirdpartyship : studies of everyday conflict intervention / Blair H. Sheppard, Kathryn Blumenfeld-Jones, Jonelle Roth
Judicial mediation of settlement negotiations / James A. Wall, Jr., Dale E. Rude
Contingent mediator behavior and its effectiveness / Peter J.D. Carnevale, Rodney G. Lim, Mary E. McLaughlin
Factors associated with successful labor mediation / Jean Marie Hiltrop
Divorce mediation : characteristics of clients and outcomes / Joan B. Kelly, Lynn L. Gigy
International dispute mediation : a comparative empirical analysis / Jacob Bercovitch
What people want from mediation / Dean E. Peachey
Communicative competence in mediators / Willian A. Donohue.

Experimental research on the strategic-choice model of mediation / Peter J.D. Carnevale ... [et al.]
Process of mediation in dispute settlement centers / Dean G. Pruitt ... [et al.]
Conclusion : a research perspective on the mediation of social conflict / Kenneth Kressel, Dean G. Pruitt.