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Balanced scorecard step by step : maximizing performance and maintaining results / Paul R. Niven.

Niven, Paul R.
658.4013 N734b 2002
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Title
Balanced scorecard step by step : maximizing performance and maintaining results / Paul R. Niven.
Author
Niven, Paul R.
ISBN
0471078727 (CLOTH : alk. paper)
Imprint
New York : Wiley, c2002.
Language
English
Description
xviii, 334 p. : ill. ; 24 cm.
Call Number
658.4013 N734b 2002
System Control No.
(OCoLC)48256633
Bibliography, etc. Note
Includes bibliographical references and index.
Formatted Contents Note
Performance Measurement And The Need For A Balanced Scorecard
The Balanced Scorecard As An Enduring Management Tool
Getting Started
Mission, Values, Vision, and Strategy
Developing Performance Objectives and Measures
Finalizing Measures and Developing Cause and Effect Linkages
Setting Targets and Prioritizing Initiatives
Cascading the Balanced Scorecard to Build Organizational Alignment
Using the Balanced Scorecard to Strategically Allocate Resources
Linking Rewards to Performance: The Balanced Scorecard and Compensation
Reporting Balanced Scorecard Results
Maintaining the Balanced Scorecard
Balanced Scorecards in the Public and Not For Profit Sectors
External Reporting and the Balanced Scorecard
Concluding Thoughts on Balanced Scorecard Success.
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