The mediator's handbook / Jennifer E. Beer & Caroline C. Packard ; with Eileen Stief.
2012
BF637.I48 B33 2012eb
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Title
The mediator's handbook / Jennifer E. Beer & Caroline C. Packard ; with Eileen Stief.
Author
Edition
Revised & expanded fourth edition.
ISBN
9781550925166 (electronic bk.)
1550925164 (electronic bk.)
9780865717220 (print)
0865717222
1550925164 (electronic bk.)
9780865717220 (print)
0865717222
Published
[Gabriola Island, British Columbia] : New Society Publishers, 2012.
Copyright
©2012
Language
English
Description
1 online resource (xii, 194 pages) : illustrations, digital file.
Call Number
BF637.I48 B33 2012eb
System Control No.
(OCoLC)818017182
Summary
The classic resource for effective mediation - now fully updated and expanded.
Bibliography, etc. Note
Includes bibliographical references and index.
Formatted Contents Note
Overview
Getting to the table
The mediation session part I : exploring the situation
The mediation session part II : reaching resolution
Understanding conflict
Supporting the people
Facilitating the process
Solving the problem
Going further.
Getting to the table
The mediation session part I : exploring the situation
The mediation session part II : reaching resolution
Understanding conflict
Supporting the people
Facilitating the process
Solving the problem
Going further.
Source of Description
Print version record.
Added Author
Series
Canadian Publishers Collection
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