Working relationships : using emotional intelligence to enhance your effectiveness with others / Bob Wall.
2008
650.13 W187w 2008
Available at 2nd (Main) Floor
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Title
Working relationships : using emotional intelligence to enhance your effectiveness with others / Bob Wall.
Author
Edition
Rev.ed.
ISBN
9780891061885 (pbk.)
0891061886 (pbk.)
0891061886 (pbk.)
Imprint
Mountain View, Calif. : Davies-Black Pub., c2008.
Language
English
Description
xxi, 231 p. ; 23 cm.
Call Number
650.13 W187w 2008
System Control No.
(OCoLC)145147072
(OCoLC)145147072
(OCoLC)145147072
Note
Includes index.
Bibliography, etc. Note
Includes bibliographical references (p. 225-226) and index.
Formatted Contents Note
Working together
Emotional intelligence : why sheer brainpower doesn't guarantee success
Friends and colleagues
The challenge of conflict
When behavior falls short of good intentions
When you are your own worst enemy
Building teams and diagnosing conflict
Participation in decision making
Emotional intelligence : putting it all together
Preparing for challenging conversations
Raising issues to develop influence : managing the conversation
Living up to your aspirations
Deepening your relationships.
Emotional intelligence : why sheer brainpower doesn't guarantee success
Friends and colleagues
The challenge of conflict
When behavior falls short of good intentions
When you are your own worst enemy
Building teams and diagnosing conflict
Participation in decision making
Emotional intelligence : putting it all together
Preparing for challenging conversations
Raising issues to develop influence : managing the conversation
Living up to your aspirations
Deepening your relationships.
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