Mediation : skills and techniques / Laurence Boulle, Michael T. Colatrella Jr., Anthony P. Picchioni.
2008
347.09 B764m 2008
Available at 3rd Floor
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Title
Mediation : skills and techniques / Laurence Boulle, Michael T. Colatrella Jr., Anthony P. Picchioni.
Author
ISBN
9781422406670 (perfect bound)
1422406679 (perfect bound)
1422406679 (perfect bound)
Imprint
Newark, NJ : LexisNexis Matthew Bender, c2008.
Language
English
Description
xxviii, 375 p. : forms ; 24 cm.
Call Number
347.09 B764m 2008
System Control No.
(OCoLC)199457415
(OCoLC)199457415
(OCoLC)199457415
Note
Includes index.
Formatted Contents Note
Introduction to learning mediation skills and techniques
Establishing the foundation : introductions, intake, screening & preparation
Maintaining a favorable climate
Managing the mediation process
Assisting the communication process
Managing conflict from crisis to opportunity
Facilitating the negotiations
Encouraging settlement
Variations in the mediation process
Special issues in mediation
Avoiding mediator traps
Becoming a mediator, careers in mediation and establishing a private mediation practice.
Establishing the foundation : introductions, intake, screening & preparation
Maintaining a favorable climate
Managing the mediation process
Assisting the communication process
Managing conflict from crisis to opportunity
Facilitating the negotiations
Encouraging settlement
Variations in the mediation process
Special issues in mediation
Avoiding mediator traps
Becoming a mediator, careers in mediation and establishing a private mediation practice.
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