Conflict coaching : conflict management strategies and skills for the individual / Tricia S. Jones, Ross Brinkert.
2008
303.69 J79c 2008
Available at 3rd Floor
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Title
Conflict coaching : conflict management strategies and skills for the individual / Tricia S. Jones, Ross Brinkert.
Author
ISBN
9781412950824 (cloth)
1412950821 (cloth)
9781412950831 (pbk.)
141295083X (pbk.)
9781412962308 (CD-ROM)
1412962307 (CD-ROM)
1412950821 (cloth)
9781412950831 (pbk.)
141295083X (pbk.)
9781412962308 (CD-ROM)
1412962307 (CD-ROM)
Imprint
Los Angeles : Sage Publications, c2008.
Language
English
Description
xxii, 322 p. : ill. ; 23 cm. + 1 CD-ROM (4 3/4 in.)
Call Number
303.69 J79c 2008
System Control No.
(OCoLC)144547729
(OCoLC)144547729
(OCoLC)144547729
Bibliography, etc. Note
Includes bibliographical references (p. 295-306) and index.
Formatted Contents Note
Section 1: Introducing Conflict Coaching
Conflict coaching: conflict management strategies and skills for the individual
The comprehensive conflict coaching model
Section 2: Conducting Conflict Coaching
Stage one: discovering the story
Stage two: the identity perspective
Stage two: the emotion perspective
Stage two: the power perspective
Stage three: crafting the "best" story
Stage four: communication skills: confrontation, confirmation, and comprehension
Stage four: the conflict styles opportunity
Stage four: the negotiation opportunity
Stage four: coordinating coaching with other conflict processes
The parallel process: learning assessment in conflict coaching
Section 3: Integrating Conflict Coaching Into Your Practice
Needs assessment and program evalutation for conflict coaching
The future of conflict coaching.
Conflict coaching: conflict management strategies and skills for the individual
The comprehensive conflict coaching model
Section 2: Conducting Conflict Coaching
Stage one: discovering the story
Stage two: the identity perspective
Stage two: the emotion perspective
Stage two: the power perspective
Stage three: crafting the "best" story
Stage four: communication skills: confrontation, confirmation, and comprehension
Stage four: the conflict styles opportunity
Stage four: the negotiation opportunity
Stage four: coordinating coaching with other conflict processes
The parallel process: learning assessment in conflict coaching
Section 3: Integrating Conflict Coaching Into Your Practice
Needs assessment and program evalutation for conflict coaching
The future of conflict coaching.
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