Business for the 21st century : towards simplicity and trust / François Dupuy ; translated by Rupert Swyer.
2011
658 D945b 2011
Available at 2nd (Main) Floor
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Title
Business for the 21st century : towards simplicity and trust / François Dupuy ; translated by Rupert Swyer.
Author
ISBN
9780230292635 (hardback)
0230292631 (hardback)
0230292631 (hardback)
Imprint
Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2011.
Language
English
Description
vii, 204 p. ; 23 cm.
Call Number
658 D945b 2011
System Control No.
(OCoLC)698330368
(OCoLC)698330368
(OCoLC)698330368
Summary
"Through 18 brand new case studies this book shows how companies did not manage labor and customers as long as they did not need to. With competition becoming tougher and tougher, they tried to recover control, using more and more processes and reporting systems. The result is exactly the opposite: the more they rule, the more they lose control"-- Provided by publisher.
Bibliography, etc. Note
Includes bibliographical references and index.
Formatted Contents Note
Machine generated contents note:
Business in the 21st Century: Towards Simplicity & Trust
Introduction
Speaking the language of ideology
How companies lost their grip: 'managerial sloth' and its consequences
Employment and work: two sides of the same coin
When fact is stranger than fiction
Temporary workers, an adjustment variable
How companies lost their grip
Front-line managers have been sacrificed on the altar of intermediate bureaucracies
Can we do things differently?
Conclusion
The vicious circle of work and employment
Some keys to the new organisations.
Business in the 21st Century: Towards Simplicity & Trust
Introduction
Speaking the language of ideology
How companies lost their grip: 'managerial sloth' and its consequences
Employment and work: two sides of the same coin
When fact is stranger than fiction
Temporary workers, an adjustment variable
How companies lost their grip
Front-line managers have been sacrificed on the altar of intermediate bureaucracies
Can we do things differently?
Conclusion
The vicious circle of work and employment
Some keys to the new organisations.
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